• No more calls from us asking you to renew
• Be at the front of the line for season seat upgrades
• Pay in full or use our 6 month payment plan

Yes! If you purchased VIP Parking for the 2023-24 Broadway season, this will automatically renew for the 2024-25 Broadway Season. The cost will be added into the payment option that you choose (whether in full or over 6 month payment plan).

If you do not currently have VIP parking, it can be added (based on availability) once the new season is announced.

No: There is not a ‘season’ for Prelude Dining like there is for VIP parking, but you are able to select Prelude Dining for each show (once the new season has been announced), should you choose, and must be paid in full in Account Manager. We remind you that Prelude Dining is not currently available on matinee performances.

We will send you an email, in the early part of 2024, which announces the full season lineup. For members enrolling in the "auto renew" program, we will begin to process payments approximately two weeks after the new season announcement date.

If you are not interested in the 2024-25 season, we offer a refund guarantee if you cancel your subscription within 30 days of our season announcement.  Please keep in mind that if you request a refund for your upcoming season seats, you will lose these seats for both the upcoming and future Broadway seasons, and have to purchase as a new subscriber.

The request to refund your season will need to be made in writing by email to CustomerCare@TangerCenter.com within 30 days of our season announcement.

After the renewal period, you will be at the front of the line for upgrades, ahead of members who did not automatically renew.

If you need to split your account or reduce your seats, you will have to let us know that before we process your auto renewal payment (2 weeks after the new season announcement). You can do this by emailing us at customercare@tangercenter.com

You can either pay in full or use our 6 month payment plan. 

Payment options for auto renew are limited to pay in full or a 6 month payment plan.  Additional payment plan options will be available for renewing subscribers when the season is announced and the renewal period begins.

We will process the last card that was most recently used through your Account Manager. If you want to change the card being used, please email us at CustomerCare@TangerCenter.com or call us (336.373.7575) to request a payment change by Feb. 19, 2024 at 3 p.m. ET. Please do not send your credit card details via email.

If you would like to add-on a seat, you may do so during the subscriber season add-on period, which will come after renewals and upgrades have taken place.

If your account is on the auto renew plan and you add additonal seats, those new seats will be enrolled in "auto renew" for the following season.

Single show add-ons must be paid in full at the time of purchase, and are not eligible for the season payment plan.

The deadline to sign up to "auto renew" for the 2024-25 Season is December 15. You can still sign up after this date, but it would not be in effect until the 2025-26 season.

No, you only need to sign up for automatic renewal once per account.  Your account will remain a part of the auto renewal service for future seasons unless you email us to opt out.

You will see one general admission event purchased into your account when you sign up for the auto renew service, but you will be renewed for the same seats that you purchased for the 2023-2024 season.

All season subscribers will receive a printed commemorative season ticket booklet for the upcoming season, including those that choose to automatically renew.  You can choose to opt out of a ticket booklet during the auto renew process or email your ticket preference to us at customercare@tangercenter.com.

Pricing for the 2024-25 season has not yet be finalized.  It costs nothing to opt into the service and you will not be charged for the cost of your subscription until after the season announcement has been made.