Ticket Assurance Program

We thank our patrons for their patience during the unprecedented times of the COVID-19 pandemic. For this reason, we created our Ticket Assurance program, along with Nederlander theaters across the country to help both our Broadway Season Seat Members and all patrons feel confident in their purchasing decisions.

  • If local or state government restricts events taking place at entertainment venues, thus cancelling your Broadway season show, you will receive a full refund.
  • Should your Broadway season show be postponed or rescheduled, we will automatically move your tickets to the new performance date. If you are unable to attend the new dates, you will have the option to switch performances in that show's engagement (subject to availability).
  • Note that we will always do our best to find all possible solutions, but if your event is cancelled, you will receive a full refund.

Your Safety is Our Focus 

Pending protocols and obligations as required by certain artists, shows, events and Broadway touring productions, patrons may now choose whether they wear a face covering at Tanger Center events.  Tanger Center continues to recommend face coverings when not eating or drinking.  We also ask that all audience members respect each other’s choices. If you have tested positive for COVID in the last 10 days, please remain home.


Attendees of events at Tanger Center will still be required to follow any established health and safety policies.  Check the individual event page on our website for this information. 

Tanger Center will continue to monitor both national and local health and safety guidelines, and adjust our procedures based on current local and national conditions.